1. Who we are and these terms
SwitchDrives is an India-focused platform for discovering privately owned vehicles, expressing interest, connecting with other users and communicating about possible vehicle swaps, rentals or sales. In these terms, “SwitchDrives”, “we”, “us” and “our” refer to Hashtake Labs, a sole proprietorship, operating under the brand SwitchDrives by Hashtake Labs, with contact address Greater Noida West, Uttar Pradesh, India.
These terms govern use of the SwitchDrives Android app, website and related platform services. Please read them and our Privacy Policy before using the service. If you do not agree, do not create an account or use the platform. Acceptance of these terms does not replace any separate consent required for processing personal information.
2. Eligibility and accounts
You must be at least 18 years old and legally capable of entering into a binding agreement. Anyone driving a vehicle must hold a valid driving licence appropriate for that vehicle and meet applicable legal and insurance requirements.
Accounts can be authenticated using Google Sign-In or email and password through Firebase Authentication. Email/password users must verify their email address before accessing protected features. Provide accurate account and profile details, keep your sign-in credentials and devices secure, and notify us of suspected unauthorised access. Do not impersonate another person, share access to facilitate misuse, or evade restrictions by creating another account. You are responsible for activity you authorise and for taking reasonable steps to protect your account; this does not make you automatically responsible for unauthorised activity caused by our failure to meet our obligations.
3. What the platform does
SwitchDrives facilitates discovery and communication. Users may list vehicles, express interest, connect and discuss possible swaps, rentals or sales. A listing may offer one or more of Swap, Rent and Sell. An interest request, match or conversation does not guarantee an exchange, rental or sale, availability, suitability, identity or ownership.
Vehicle swaps, rentals and sales are agreed and carried out directly between users outside the platform. Rental discovery does not mean that a privately registered vehicle is authorised for hire; users must independently establish that the proposed use is lawful and permitted by registration, insurance and other applicable requirements. SwitchDrives does not currently handle payments, security deposits, insurance, vehicle custody, delivery, handover, physical exchanges or vehicle ownership transfers. We do not become a party to a user-to-user vehicle agreement merely by providing the platform, and we do not act as an insurer or provide a guarantee of another user's performance. Nothing here removes duties that applicable law places on SwitchDrives for its own service or conduct.
4. Vehicle listings and authority
List only a privately owned vehicle that you own and have lawful authority to make available for the proposed arrangement. Obtain any necessary co-owner, lender, lessor or other permission. Do not assume financed or restricted vehicles can be swapped, rented or sold without consent.
Keep vehicle descriptions, photographs, location information, condition, availability and material restrictions accurate and current. Disclose known defects and circumstances that could affect safe or lawful use. Do not post false documents, misleading images, duplicate or fraudulent listings, stolen vehicles, or information you have no right to disclose. Keep asking prices, currency, negotiability and rental terms accurate; a displayed price is not a platform valuation or a guaranteed final price. Remove or update a listing when it is no longer available. Vehicle owners using the website can deactivate or mark a listing Sold Out, On Rent or Swapped for an enabled preference. This hides the entire listing from discovery, including any other selected preferences, without cancelling existing requests, chats or independent agreements. A closure label records the owner’s statement; it is not SwitchDrives verification of a completed deal or legal ownership transfer.
A listing or a shared document is not confirmation that SwitchDrives has inspected or authenticated the vehicle or its documents. Any future verification feature must be assessed according to its expressly stated scope.
5. Arranging a swap, rental or sale
Before agreeing to a swap, rental or sale, each participant must independently check the other person's identity and authority, vehicle ownership and registration, driving licence, insurance, required permissions, pollution certificate where applicable, and vehicle condition and roadworthiness.
Agree directly on the permitted drivers, dates, mileage, use restrictions, fuel, return location, inspections, maintenance, emergencies, cancellation and allocation of costs. Record the arrangement and condition of the relevant vehicles in writing, with photographs where appropriate. Do not proceed if material questions remain unresolved. Participation is voluntary; a user may decline a proposed arrangement.
Do not treat private registration or a platform match as permission for rental, commercial use or any activity restricted by law, finance terms or insurance. Users must confirm that their particular arrangement is lawful and permitted.
For a sale, buyer and seller must independently agree on the final price, currency, payment method, inspection, disclosures and handover. Check outstanding finance, restrictions and liabilities, obtain any required permissions or releases, and complete applicable registration and ownership-transfer formalities with the relevant authorities. Confirm insurance arrangements with the insurer. SwitchDrives does not collect the sale proceeds, provide escrow, authenticate title or complete these formalities. Sending or accepting purchase interest, or marking Sold Out, does not itself transfer ownership.
6. Insurance, damage, accidents and violations
Confirm directly with the relevant insurer that the intended drivers and use are covered, and understand exclusions, deductibles and claim procedures. SwitchDrives does not currently arrange or promise insurance cover, reimbursement, compensation or damage protection.
Users must comply with applicable transport and traffic laws, use vehicles safely, and obtain required permissions. Responsibility for damage, loss, theft, accidents, injury, traffic fines, tolls and other costs depends on applicable law, the facts and any lawful agreement between participants. These terms do not automatically transfer an owner's statutory obligations to another user.
Following an incident, prioritise safety, contact emergency services or authorities where necessary, notify the owner and insurer as required, and preserve relevant evidence. SwitchDrives is not an emergency response service. Reporting an incident to us does not replace reporting it to the appropriate authority or insurer.
7. User content and acceptable use
You retain ownership of content you submit. You grant the operator a limited, non-exclusive permission to host, store, reproduce, display and transmit that content as needed to provide the features you use, maintain safety, handle complaints and meet legal obligations. This permission is not an unrestricted right to sell your content or use private documents in advertising. It continues only as needed for these purposes, including justified retention after deletion as explained in the Privacy Policy.
Do not use SwitchDrives for fraud, harassment, threats, stalking, discrimination, unlawful transactions, impersonation, privacy violations or infringement of another person's rights. Do not upload malicious software, bypass access controls, scrape personal data without authority, spam users, forge documents or manipulate the service. Do not publish content involving child sexual exploitation, intimate imagery without consent, or other unlawful material. Do not misleadingly present edited or synthetic content as genuine vehicle evidence.
We may review reported or otherwise flagged content and restrict access where justified. We do not promise that every listing or message is reviewed before it is visible. Send safety or content complaints to the grievance contact below, identifying the relevant account, listing or message.
8. Documents and private communications
Sharing vehicle documents with a matched user is voluntary. Share only what is necessary, redact unrelated personal details where appropriate, and ensure you have authority to disclose third-party information. Never share Google passwords, OTPs or unnecessary identity credentials.
Recipients may use documents only for the lawful purpose for which they were shared. They must not redistribute, publicly post, exploit or retain them unnecessarily. Removing content or ending a match may not erase copies a recipient has already saved. Report suspected misuse promptly. The Privacy Policy explains platform processing; it is not a guarantee that a recipient will honour their obligations.
9. Availability, disclaimers and liability
We aim to provide a useful service, but availability may be interrupted by maintenance, technical failures or events outside our reasonable control. We cannot guarantee a match, a successful swap, rental or sale, the accuracy of user content, or another user's honesty or performance. To the extent permitted by law, the platform is provided without a promise that it will always be uninterrupted, error-free or suitable for every intended use.
Each party remains responsible for its own acts and omissions under applicable law. SwitchDrives is not responsible merely because a loss arises from an independently arranged swap, rental or sale, but this does not exclude responsibility where the operator's own breach, negligence or other legally actionable conduct caused or contributed to that loss.
To the extent permitted by applicable law, we are not liable for indirect or consequential losses, such as lost anticipated profit or opportunity, that are not a reasonably foreseeable direct consequence of our breach. We do not impose a zero-liability rule or a nominal monetary cap in these terms. Nothing excludes or limits liability for fraud, wilful misconduct, gross negligence, or any responsibility or remedy that cannot lawfully be excluded, including applicable consumer protections.
10. Suspension, termination and account closure
We may remove content, restrict features or suspend or terminate an account where reasonably necessary to address a breach, credible safety risk, fraud, unlawful conduct or binding legal requirement. Where lawful and practicable, we will explain the reason and allow you to respond; immediate action may be needed to prevent harm or preserve evidence. You may challenge a restriction through the grievance contact.
You may stop using the service and request account deletion by emailing switchdrives@hashtakelabs.com from your account email. There is currently no in-app account deletion control. Account closure does not extinguish prior obligations, statutory rights or justified legal retention. See the Privacy Policy for the deletion process.
11. Intellectual property
The SwitchDrives name, branding, software and operator-created materials belong to the operator or its licensors, subject to applicable third-party rights. You receive a limited permission to use the app and website for their intended purposes. Do not copy, misrepresent ownership of, or commercially exploit these materials without permission, except where law permits. Vehicle manufacturers' names and marks remain their respective owners' property; their appearance does not imply endorsement.
12. Indian law, disputes and grievances
These terms are governed by applicable Indian law. First contact us to try to resolve a service complaint. If unresolved, either party may approach the competent court, consumer forum, regulator or other authority available under applicable law. These terms do not force arbitration, require disputes to be brought in one exclusive court or take away mandatory consumer remedies. Disputes between users remain their responsibility, without removing any obligation we have to respond to complaints or lawful requests.
Grievance contact: SwitchDrives Support, Hashtake Labs
Email: switchdrives@hashtakelabs.com
Address: Greater Noida West, Uttar Pradesh, India
Include a description, relevant account or listing details and supporting evidence where safe to provide. We will handle complaints within applicable legal time limits, including shorter periods applicable to urgent categories. Do not send passwords or OTPs. This contact is not an emergency channel.
13. Changes and other provisions
We may update these terms to reflect changes in the service, law or operations. We will publish the revised version and dates, and provide notice of material changes through reasonable available channels. Where required, we will seek fresh acceptance before applying a change. Changes do not retrospectively remove accrued rights. If a provision is unenforceable, the remainder continues to the extent legally possible. A failure to enforce a provision on one occasion does not waive it permanently.